Understanding Visual Impairment

Design, Test, Iterate - Repeat

Accessibility for Everyone - Disability for all kinds

Temporary - Cataract

Situational - Network Issue

Permanent - Blind

Home Page

Home Page with screen reader spec

Components & Guidelines

Chekout Page

Designing Hello

The project was part of an assignment for the Inclusive Product Management Fellowship Program and was completed over a period of four days.




After this, I applied these learnings to make the Chimple app accessibile

Designing Hello.

A Mid-fidelity E-commerse website wireframe for

Visually Impaired Users

Process

Understaing Needs of Visually Impaired

Started by understanding visual Impairment and its types. Understanding about WCAG guidelines and more.

Secondary Research/Desk Research + Primary Research

Researched by finding few users on web for desk resarch and few through phone call to understand their pain points and needs.

Design, Test, Iterate - Repeat

The exiting part to design, keep checking and building

Detailed View

Data from WHO

Data from India

2.2 Billion

Have some kind of visual impairement

4 X

Prevalence in low- and middle-income regions than in high-income regions

US$ 411 billion

Loss of purchasing power parity 

User 2 - Simran

Simran (28) is a UX designer based out of Hyderabad and has Albinism since birth.

  • Can’t look at screen for very long.


  • Endless scrolls tires her


  • She gives attention to details, so needs to zoom out while shopping


  • Has difficulty reading very small and cluttered text.


  • Bright screen and sunlight causes eye strain.


  • Has increased font size in her iPhone and uses siri to give commands and send messages.


  • Search box helps her instantly find what she needs, so considers it very important.

Experience & Challanges

Key Takeaways

About

Experience and Challenges

User 1 - Aishwarya

Aishwarya Pillai currently is a Product lead at spacefelt based out of Hyderabad and got blind in early 20’s

Has albinism - nystagmus since birth

Blind since she was 20 years

  • Co-Founder - Grailmaker Innovations | Product Lead - Spacefelt | Blind 3D Artist | TEDx Speaker


  • Lived both as blind as well as a sighted person


  • Resilient, strong, optimistic


  • Currently a Product Lead - Spacefelt - the simplest and most affordable labeling solution for persons with visual impairment

  • Not able to buy clothes from online websites as it does not give her any description to visualise the clothes


  • She needs to know the color, neckline, sleeve length and pattern details


  • She uses zepto & swiggy instamart to go grocery shopping


  • She buys clothes from physical store with someone who tells her the description about the clothes.


  • Doesn't find the apps to be accessible for shopping.


  • Uses both mobile & web browser. Prefers web browser as it has good structure & organisation.

Primary & Secondary Research

  • Is in class 5, and assists his dad in daily activities


  • Dad teaches brail but doesn't use desktop or monitor


  • Dad uses voice assistance in Phone


  • Dad is reluctant in learning laptop or monitor for navigation


  • Dad prefers hindi over english and doesent like english voice assistance

User 3 - Akshat

Akshat is a son of visually impaired person

  • Search feature is very important to her - Keep search on top and in every page


  • She needs detailed description of the products to visualise it better - Describes clothes in details (Color, neckline, textile, size)


  • Multiple payment gateways confuses her as it takes a lot of time. Prefers Gpay as its single click to do payment - Simplify payment gateway


  • She shops & segregates clothes on the basis of event/occasion- Create section that categorises clothes by occasion




Key Features